Privacy Policy

VoltXT.io ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we handle information when you use our non-custodial cryptocurrency payment gateway built on the Solana blockchain.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to transparency and give you control over your personal data.

We minimize the data we collect and follow data minimization principles. When you use our platform, we may collect:

Account Information (if you create an account):

• Email address for account creation and communication
• Username and profile information
• Business information (company name, contact details)
• Payment preferences and settings

Blockchain Data:

• Solana wallet addresses (public keys only)
• Transaction IDs and blockchain signatures
• Transaction amounts and timestamps
• Smart contract interaction data
• Public blockchain information visible to all network participants

Technical Data:

• IP address and geolocation data
• Browser type, version, and operating system
• Device information and unique identifiers
• Website usage analytics and performance metrics
• API usage logs and error reports
• Security logs and fraud prevention data

Communication Data:

• Contact form submissions and support tickets
• Email correspondence with our support team
• Feedback and survey responses

We use your data for legitimate business purposes to:

• Provide Services: Operate and maintain our payment gateway platform
• Process Payments: Facilitate cryptocurrency transactions through smart contracts
• Account Management: Manage your account, preferences, and settings
• Customer Support: Respond to inquiries and provide technical assistance
• Security & Fraud Prevention: Detect and prevent fraudulent or illegal activities
• Platform Improvement: Analyze usage patterns to enhance user experience
• Legal Compliance: Meet regulatory requirements and legal obligations
• Communications: Send important updates, security alerts, and service notifications
• Analytics: Generate insights about platform performance and user behavior
• Integration Support: Help with API integrations and technical implementations

We may share limited information in the following circumstances:

Service Providers:

• Cloud hosting providers (for platform infrastructure)
• Analytics services (for usage insights and performance monitoring)
• Security services (for fraud detection and prevention)
• Email service providers (for transactional communications)
• Customer support tools (for ticket management)

Legal Compliance:

• When required by law, regulation, or court order
• To comply with tax reporting requirements
• In response to lawful government requests
• To protect our legal rights and interests

Business Transfers:

• In case of merger, acquisition, or sale of assets
• During business restructuring or reorganization
• As part of bankruptcy or insolvency proceedings

Blockchain Data:

• Transaction data is publicly visible on the Solana blockchain
• We cannot control or limit access to public blockchain information
• Blockchain explorers and analytics services can access this data

We use cookies and similar technologies to enhance your experience:

Essential Cookies:

• Keep you logged in to your account
• Remember your preferences and settings
• Maintain security during your session
• Enable core platform functionality

Analytics Cookies:

• Track platform usage for improvements
• Measure website performance and speed
• Understand user behavior and preferences
• Generate usage statistics and reports

Security Cookies:

• Detect suspicious activity and fraud
• Protect against automated attacks
• Enable two-factor authentication
• Maintain secure connections

You can disable cookies in your browser settings, but this may affect platform functionality. We also use Google Analytics and similar services to understand how users interact with our platform.

We retain your data only as long as necessary for legitimate business purposes:

• Account Data: Until you delete your account, plus 30 days for backup recovery
• Transaction Data: 7 years for tax and regulatory compliance
• Technical Logs: 90 days for security and performance analysis
• Support Communications: 3 years for quality assurance and training
• Marketing Data: Until you unsubscribe or withdraw consent
• Legal Hold Data: Until legal obligations are satisfied

When data is no longer needed, we securely delete or anonymize it. Note that blockchain data is permanent and cannot be deleted due to the immutable nature of distributed ledgers.

We implement industry-standard security practices to protect your data:

Technical Safeguards:

• End-to-end encryption for data transmission
• AES-256 encryption for data at rest
• Secure HTTPS connections with TLS 1.3
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Automated intrusion detection systems

Operational Safeguards:

• Employee background checks and security training
• Principle of least privilege access controls
• Regular backup and disaster recovery procedures
• Incident response and breach notification protocols
• Secure development practices and code reviews

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the following rights:

Access and Portability:

• Request a copy of your personal data
• Download your data in a portable format
• Receive information about how we process your data

Correction and Updates:

• Correct inaccurate or incomplete information
• Update your account and profile information
• Modify your communication preferences

Deletion and Erasure:

• Request deletion of your personal data
• Close your account and remove associated data
• Withdraw consent for data processing

Restrictions and Objections:

• Restrict certain types of data processing
• Object to marketing communications
• Opt-out of analytics and non-essential cookies

To exercise your rights, contact us at privacy@voltxt.io. We will respond within 30 days and may require identity verification.

VoltXT operates globally and may store or process data outside your country of residence:

• Data may be transferred to countries with different privacy laws
• We ensure adequate protection through contractual safeguards
• We comply with applicable data transfer regulations (SCCs, adequacy decisions)
• Cloud infrastructure may span multiple jurisdictions
• Blockchain data is distributed globally by nature

By using our services, you consent to such transfers, which will be handled in compliance with applicable data protection laws.

Our services are not intended for individuals under 18 years of age:

• We do not knowingly collect data from children under 18
• If we discover we have collected such data, we will delete it promptly
• Parents or guardians can contact us to request deletion of their child's data
• Account creation requires age verification

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements:

• We will post updated versions on this page with a new "Effective Date"
• Material changes will be communicated via email or platform notification
• Continued use of our services constitutes acceptance of updates
• You can review the history of changes upon request

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.

If you have questions about this Privacy Policy or our privacy practices, please contact us: